Effective Date: August 16, 2026
Welcome to the website of Greenhill Physiotherapy & Rehab (“Greenhill Physiotherapy,” “we,” “our,” or “us”).
These Terms of Use govern your access to and use of our website: https://greenhillphysio.ca/
By accessing or using this website, you agree to be bound by these Terms of Use. If you do not agree with these terms, please do not use the website.
Greenhill Physiotherapy & Rehab provides physiotherapy and related healthcare and wellness services in Ontario.
Our Stoney Creek clinic is located at:
Stoney Creek Clinic
301 Hwy No. 8, Unit #1
Stoney Creek, ON L8G 1E5
Canada
Phone: +1 365-748-8247
Email: info@greenhillphysio.ca
The website provides general information about our clinic, practitioners, services, conditions, products, educational resources, appointment booking, and other related information.
By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agree to these Terms of Use.
These Terms may be updated from time to time. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.
We recommend reviewing these Terms periodically.
The information provided on this website is intended for general educational and informational purposes.
Website content may include information about:
The information on this website should not be considered medical advice, diagnosis, treatment, or a substitute for an assessment by a qualified healthcare professional.
Individual healthcare needs vary. You should consult an appropriately qualified healthcare professional regarding your specific condition, symptoms, diagnosis, treatment, or healthcare concerns.
Simply accessing or using this website, reading its content, submitting an inquiry, or communicating with us through the website does not by itself establish a healthcare provider-patient relationship.
A professional relationship is established only through appropriate intake, assessment, consent, and provision of healthcare services in accordance with applicable professional and legal requirements.
This website is not intended for medical emergencies.
If you are experiencing a medical emergency or believe that you may have a serious or life-threatening condition, contact 911 or your local emergency service or seek immediate medical attention.
Do not rely on this website, email, online forms, or appointment requests for emergency medical assistance.
The website may provide options to request or book appointments online.
Appointment availability, appointment confirmation, cancellation policies, fees, practitioner availability, and other booking conditions may be subject to separate policies or terms.
Submitting an appointment request does not necessarily guarantee that an appointment has been confirmed.
You are responsible for providing accurate information when booking an appointment and for notifying us if your contact information changes.
Our website may link to or use third-party services, including appointment-booking platforms.
Our current website provides an appointment-booking link to Jane App.
When you use a third-party website or service, you may be subject to that provider’s separate terms of use and privacy policy.
Greenhill Physiotherapy does not control third-party websites and is not responsible for their content, availability, security, privacy practices, or terms.
You should review the applicable third-party terms before using those services.
We make reasonable efforts to provide accurate and current information on our website.
However, we do not guarantee that:
We reserve the right to correct, modify, update, or remove website content at any time.
Greenhill Physiotherapy may change, suspend, discontinue, or modify any website content, service, product, practitioner information, appointment availability, or website functionality without prior notice.
Information displayed on the website may not always reflect real-time availability.
Unless otherwise stated, the content on this website is owned by or licensed to Greenhill Physiotherapy and may be protected by applicable copyright, trademark, and other intellectual property laws.
Website content may include:
You may access and use the website for your personal, non-commercial purposes.
You may not reproduce, copy, modify, distribute, publish, sell, license, or commercially exploit website content without our prior written permission, except where permitted by applicable law.
You agree to use this website only for lawful purposes.
You must not use the website to:
If you submit information through our website, contact forms, appointment requests, email, or other communication channels, you agree that the information you provide will be accurate and not misleading.
You should avoid submitting unnecessary sensitive health information through general website forms or unsecured communication channels.
The handling of personal information and personal health information is addressed in our Privacy Policy.
Your use of this website may involve the collection and processing of personal information.
Our collection, use, disclosure, and protection of personal information and personal health information are described in our Privacy Policy.
Our privacy practices are intended to comply with applicable privacy laws, including Ontario’s Personal Health Information Protection Act, 2004 (PHIPA) where applicable. PHIPA establishes rules concerning the collection, use, and disclosure of personal health information and provides individuals with rights relating to access and correction.
Our website may contain links to third-party websites, including:
These links are provided for convenience and informational purposes.
We do not necessarily endorse or control third-party websites and are not responsible for their content, availability, security, accuracy, or privacy practices.
Accessing third-party websites is at your own risk.
The website may display testimonials, reviews, or other feedback from patients or customers.
Testimonials represent the experiences and opinions of the individuals who provided them and may not represent the experience of every patient.
Individual treatment outcomes vary depending on numerous factors.
A testimonial should not be interpreted as a guarantee of a particular result.
Information about products or services displayed on the website is provided for general informational purposes.
Product availability, pricing, specifications, and services may change without notice.
The presence of a product or service on the website does not constitute a guarantee that it is appropriate for every individual.
Healthcare professionals may recommend products or treatments based on an individual’s circumstances and assessment.
Healthcare and rehabilitation outcomes vary between individuals.
Greenhill Physiotherapy does not guarantee or warrant a particular health, rehabilitation, pain-relief, mobility, or treatment outcome from any service described on this website.
Past results or testimonials do not guarantee future results.
To the fullest extent permitted by applicable law, this website and its content are provided on an “as is” and “as available” basis.
Greenhill Physiotherapy makes no warranties or representations, express or implied, regarding:
Nothing in these Terms excludes any warranty, right, or protection that cannot legally be excluded under applicable law.
To the fullest extent permitted by applicable law, Greenhill Physiotherapy and its owners, employees, contractors, practitioners, agents, and service providers will not be liable for losses or damages arising from your use of, or inability to use, the website or reliance on information provided through the website.
This may include, to the extent legally permitted, direct, indirect, incidental, consequential, special, or other damages.
Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
To the extent permitted by applicable law, you agree to indemnify and hold harmless Greenhill Physiotherapy, its owners, employees, practitioners, contractors, agents, and service providers from claims, liabilities, damages, losses, and expenses arising from:
We take reasonable steps to maintain the security and functionality of our website.
However, no website or internet transmission can be guaranteed to be completely secure.
You acknowledge that you use the internet and this website at your own risk.
You should maintain appropriate security on your own device, including keeping your operating system, browser, antivirus software, and other security tools reasonably up to date.
We aim to make our website accessible and usable by as many people as reasonably possible.
If you experience difficulty accessing website content or require information in an alternative format, please contact us using the contact information below.
We reserve the right to restrict, suspend, or terminate access to the website where reasonably necessary, including where we believe a user has violated these Terms or is using the website in a manner that may harm the website, our organization, our staff, or other users.
These Terms of Use are governed by the laws applicable in the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles.
Any dispute relating to these Terms or your use of the website will be subject to the applicable courts and laws of Ontario, subject to any mandatory legal rights or requirements that apply.
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will continue to apply.
These Terms of Use, together with our Privacy Policy and any other policies or terms expressly incorporated into the website, constitute the agreement governing your use of the website, except where separate terms apply to specific services or transactions.
Greenhill Physiotherapy may revise these Terms of Use from time to time.
Any updated version will be posted on this page with a revised effective date.
Your continued use of the website after the updated Terms are posted constitutes your acceptance of the revised Terms, to the extent permitted by law.
If you have questions about these Terms of Use, please contact:
Greenhill Physiotherapy & Rehab
Stoney Creek Clinic
301 Hwy No. 8, Unit #1
Stoney Creek, ON L8G 1E5
Canada
Phone: +1 365-748-8247
Email: info@greenhillphysio.ca
Website: https://greenhillphysio.ca/
